
Offshoring & Business Process Outsourcing
Offshoring involves transferring an activity to a service provider located abroad. It allows certain functions to be entrusted to specialized organizations, generally as part of a strategy to optimize costs and focus on core business.
These activities notably include:
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Back-office operations and administrative management
Customer relations (call centers)
Information technology outsourcing (ITO)
As well as fast-growing ecosystems (engineering or ESO, engineering services outsourcing)